Privacy Policy

Published 6 November 2023

This Privacy Policy for Speaknix Inc. ("Speaknix," "we," "us," or "our") outlines how and why we may collect, store, use, and/or share ("process") your information when you utilize our services ("Services"), such as when you:

Visit our website, or any website of ours that links to this Privacy Policy Interact with us through sales, marketing, events, or in other related ways

Have questions or concerns? Understanding this Privacy Policy will clarify your privacy rights and choices. If you have any inquiries or concerns, please reach out to us at contact@speaknix.com.

Summary of Key Points

This summary highlights the principal points from our Privacy Policy, but for more comprehensive details on any topic, please see the content below.

What personal information do we process? We may process personal information when you visit, use, or navigate our Services, depending on your interactions with Speaknix and the Services, your choices, and the features and products you utilize.

Do we process any sensitive personal information? No. Although our Service allows for the uploading of voice samples, these samples are not sensitive data as they are not used to identify you. Nevertheless, they are personal data, which we safeguard with appropriate security measures.

Do we receive any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, enhance, and administer our Services, to communicate with you, and for security and fraud prevention purposes, as well as to comply with legal obligations. With your consent, we may also process your information for additional purposes.

In what situations and with which parties do we share personal information? We share information only with a legal basis, such as your consent.

How do we keep your information safe?

We employ organizational and technical measures to protect your personal information. However, we cannot assure that our measures will prevent all potential breaches by hackers, cybercriminals, or other unauthorized parties.

What are your rights? Depending on your location, you may have certain rights regarding your personal information under applicable privacy and data protection laws.

How do you exercise your rights? To request deletion of your personal information from our platform, please complete this online form. To request that we do not use your personal information to enhance our Services and models, fill in this online form. For other requests about your rights, please contact us. We will address any request in accordance with applicable data protection laws.

What information do we collect?

Personal information you disclose to us:
We collect personal information that you voluntarily provide to us when registering for the Services, expressing interest in information about us or our products and Services, participating in activities on the Services, or otherwise contacting us.

Personal information provided by you may include:
Contact data (e.g., name, email address, )
Voice samples
Contact preferences
Content data (e.g., entries in a contact form or emails sent to us)
Payment data (e.g., cardholder's name, billing address, debit/credit card numbers, bank details) - stored by our payment processor, whose privacy notice can be found here.
Social media login data

Information automatically collected:

Certain information is automatically collected when you visit our Services, such as your IP address and/or browser and device characteristics. This information is collected for security, analytics, and reporting purposes.

The automatically collected information includes:
Log and usage data
Device data
Location data
Voices: Audio samples uploaded by you
Sample history: Audio samples generated by you

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information with your consent.

Legal bases for processing your information:
We process your personal information when necessary and have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

EU Specific: Under GDPR and UK GDPR, we may process your personal information based on consent, performance of a contract, legitimate interest, legal obligations, or vital interests.

Canada Specific: We may process your information with your express or implied consent, or under certain circumstances without your consent, as permitted by applicable law.

This Privacy Policy provides a framework for how Speaknix processes and protects your personal information. For any questions or requests regarding your data, please contact us at contact@speaknix.com.

What are your rights under the CCPA?

In short: California residents have specific rights regarding their personal information under the CCPA.

The California Consumer Privacy Act (CCPA) grants state residents specific rights regarding their personal information. These rights include:

The right to know about the personal information a business collects about them and how it is used and shared;

The right to delete personal information collected from them (with some exceptions); The right to opt-out of the sale of their personal information; and The right to non-discrimination for exercising their CCPA rights.

Businesses are required to give consumers certain notices explaining their privacy practices. The CCPA also provides the right to request that a business delete any personal information about the consumer that a business has collected from the consumer, and the right to request that a business that sells the consumer's personal information, or that discloses it for a business purpose, inform the consumer of what has been sold or disclosed and to whom.

What if you have requests under the CCPA?

If you are a California resident and have requests pertaining to your personal information under the CCPA, you can contact us using the contact information provided in the Privacy Policy. This could involve requests to access the specific pieces of personal information collected about you, requests to delete personal information, or requests to obtain information about the categories of personal information about you that we have sold or disclosed for a business purpose, and the categories of third parties to whom the personal information was sold or disclosed for a business purpose.

Verification process
Upon receiving a request, we are required to verify the identity of the individual submitting the request before we can fulfill it. The verification process will involve confirming details that match the information already held by us, or by using other verification processes.

Authorized Agent
You can designate an authorized agent to make a CCPA request on your behalf if you provide the authorized agent written permission to do so, and the authorized agent is able to provide us with proof of such authorization.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

Provide you with a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Do we make updates to this notice?
In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time in response to changing legal, technical, or business developments. When we update our privacy notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material privacy notice changes if this is required by applicable data protection laws.

You are encouraged to review this privacy notice frequently to be informed of how we are protecting your information.

How can you contact us about this notice?
If you have questions or comments about this notice, you may email us atcontact@speaknix.com.

How can you review, update, or delete the data we collect from you?
Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please submit a request form by clicking here [insert hyperlink to the privacy settings or contact page].

This Privacy Policy is intended to help you understand how we collect, use, share, and safeguard your personal information. By using our Services, you agree to the collection, use, sharing, and safeguarding of your personal information as described in this Privacy Policy. If you do not agree with the policies and practices described in this Privacy Policy, you should not use our Services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Services after the date such revised Privacy Policy is posted.

**Categories of Personal Information Collected:**
Over the past 12 months, we have collected the following types of personal information:

1. **Identifiers:** Such as name, postal address, online identifiers, IP address, email address, and account name.

2. **California Customer Records Personal Information Categories:** This includes name, contact details, education, employment history, and financial information.

3. **Protected Classification Characteristics:** We do not collect information related to gender or date of birth under California or federal law.

4. **Commercial Information:** Transaction details, purchase history, and payment information.

5. **Biometric Information:** We do not collect fingerprints or voiceprints.

6. **Internet Activity:** Browsing history, search history, online behavior, and interactions with websites.

7. **Geolocation Data:** Device location.

8. **Sensory Data:** Audio, visual, or similar information related to business activities.

9. **Professional or Employment-Related Information:** Contact details for business purposes, job titles, work history, and professional qualifications.

10. **Education Information:** We do not collect student records or directory information.

11. **Inferences from Personal Information:** We do not draw inferences to create profiles or summaries about individual preferences and characteristics.

Additional personal information may be collected in person, online, or via phone or mail in various contexts, such as customer support, surveys, contests, or service delivery.

**Use and Sharing of Personal Information:**

- **Cookies:** Personal information is collected and shared through targeting and marketing cookies.
- **Service Providers:** Information may be shared with service providers under written contracts.
- **Internal Use:** Information is used for internal research and technological development.

**Your Rights:**

- **Deletion of Data:** You can request the deletion of your data by deleting your account.
- **Right to Know:** You have the right to know how we collect, use, and share your personal information.
- **Non-Discrimination:** We will not discriminate against you for exercising your privacy rights.
- **Verification Process:** We will verify your identity when you make a request related to your personal information.
- **Other Rights:** You have the right to object to processing, request correction, restrict processing, or designate an authorized agent.

**EEA Specific Provisions:**

- **Controller:** Speaknix.
- **Data Transfers:** Includes transfers outside the EEA with appropriate legal safeguards.
- **Linked Content and Automated Decision Making:** Not responsible for third-party content or profiling.

**Updates to Privacy Policy:**

The policy may be updated, and changes will be indicated by an updated "Revised" date.

**Access, Update, or Delete Your Data:**

You can request to review, update, or delete your personal information through a specified process.

**Contact Information:**

For privacy-related requests, contact contact@speaknix.com.

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